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24-Hour Emergency Care

We are always ready to help

We all know how important it is to look after our pets, but they don’t always run to a schedule. Sometimes you need them to be seen to at certain times of day, and this can include out of hours requirements.

When you are with us, we will give you the extra reassurance of being able to arrange for an out of hours appointment 24 hours a day. It’s simple, it’s clear and it’s easy to organise. All you have to do to arrange an out of hours appointment is to call us on our usual number: 01784 436367.

Our service is available every hour of the year. We offer veterinary care 24 hours a day, seven days a week, and 365 days a year. This is one reason our customers like us, and why they stick with us too.

Having that reassurance of knowing that you can still have your pet treated any time of the day is incredibly comforting. It can be a very difficult time if your pet is unwell, and it can be even more stressful if this happens in the middle of the night.

You can rely on a nurse to pick up the phone and to take your call and reassure you. Then, it’s a simple matter of the nurse contacting our on-call veterinary  surgeon who will then come to the premises to examine and treat your pet if necessary. Because it is a full out of hours service, it doesn’t matter whether this is at 3am or 8pm; we are there for you around the clock.

How does this compare to other services? Many other veterinary services ask pet owners to travel to an out of hours clinic. This can mean extensive travel, an unfamiliar team treating your pet with no access to their clinical records  and even more worry and stress for the owner. We don’t believe in that. Instead we want to be available for you all the time, every day.

To find out more about our out of hours service, contact us today.

We will be happy to answer any questions you may have and to give you full information and advice on how best to access the service, as and when you need it.

We are there for you (and your pet) whatever the hour.