COVID-19 update: Client advice on what to do during the Coronavirus pandemic

Pets 1st Vets

Here whenever you need our help

What to do during the Coronavirus pandemic?

We are open and our staff are on hand for you and your pets during this difficult time.

Find out more

Emergencies Video Consultations
New Savings with our Health Club

Special Offers

Our Mission

Our mission is to support and improve the health and quality of life of all our patients through exceptional quality of care.

Our Values

  • To provide our clients and patients a trained & experienced veterinary team, committed to providing  exceptional care 24/7  for your pets for life. 
  • Educate our clients about the roles they play in keeping their pets healthy and happy.
  • To support our staffs wellbeing and training to ensure our practice leads the community in both veterinary medicine and customer service.
  • To place integrity and honesty at the heart of our service.

"Always easy to get an appointment and to see the vet of my choice. The vets are very friendly and knowledgeable. The waiting room is clean and welcoming. I wouldn’t take my dog anywhere else."

Mrs Kim Carey* * * * *

"I have used Runneymede vets for twenty years and am always happy to take my dogs to them. They also have an in house hospital and twenty four hour emergency care which comes in handy as my two boxers don’t seem to always adhere to normal hours when they have an emergency!"

Phil Jackson* * * * *

"We have recently adopted our lovely Barney from the Blue Cross. We considered a number of different vets in the area but settled on Pets 1st Runnymede Hill, and we’re glad we did. We have had overwhelming positive experiences with the reception staff, nurses and vets."

Risto Hannonen-Gladden* * * * *

"Pets 1st Runnymede Hill have been so wonderfully kind and gentle with our pets and their help and professional diagnosis and prognosis, explained very carefully and clearly that we understood ,their after OP care was superb." 

Samantha and Notu Hoon* * * * *

"From the receptionist to the Vet you receive a 10/10 service, Andy & Alison are vets that make you feel that your pet is very safe hands. They are worth every penny."

Scott Austin* * * * *

"Such a friendly, professional and convenient practice. I never have trouble getting a same day appointment, and the staff really care about our pets."

Shelley Lawson* * * * *

"Thank you for looking after our many animals today and on other occasions! Also for persevering with a very grumpy Mittens today!"

Clare Garrett* * * * *